Disclaimer: If there is any discrepancy or difference, the English version will take precedence over the translation
SHATA EVENTS PRIVATE LIMITED and its affiliates (collectively, "Shata", "we", our, "us") recognizes the importance of privacy, confidentiality and security of its users and values the trust you place in us. Privacy policy is an integral part of the User agreement of Shata. This policy should be read in consonance with the Terms and conditions. If you do not agree then do not use or access our platform, here by platform includes both theshata.com and mobile app.
You give consent, by visiting our platform, providing your information, or using our service or Event Management Services, you consent to the collection, use, disclosure and otherwise processing of your information in accordance with this Privacy policy. If you disclose any other peoples' personal data to us, you give acceptance to us to use the information as per this policy. When you use our service, you give express consent to share your personal data to the third parties including but not limited to the Event Organizers, our affiliates, partners to contact you through SMS, Email, instant messaging apps and calls. You give consent to collect and use your feedback and reviews you give to the service.
a. We collect and store information which is provided by you from time to time You no more be anonymous once you give us your personal data.
b. We collect different types of Personal Data includes but not limited to Identity Data includes User names, Photographs, Gender. When you use the platform we collect your email address, IP address, mobile numbers, Demographic location, Your Device Id, operating system, your chat box information, feed backs, comments, pictures upload by you, Your transaction history, UPI IDs, and to an extent of credit and debit card details. We collect your booking history details, your key interest services, time spent on the platform.
We use your personal data when only the law allows us to do. Your IP address also we use to gather about demographic information
a. to provide better services and enable the provision of Event Management services to you
b. to verify your identity to register as our user and analyse demographic and personal data of you.
c. to improve or develop the services we offer based on your feedback and information we receive from you.
d. to personalise your experience and to facilitate organizing the functions and Event Management services including to send you information and updates about Event Management services you will avail
e. to send periodically notifications to you to maintain our relationship
f. to measuring your interest in different Event Management services
g. advertise and market the services to you
h. to administer and protect our business and the services and functioning internal operations
i. to comply with necessary legal obligations
j. track transactions and payments processing
You give consent that your data may be shared if it is required by law or by any court or authority and such disclosure are in good faith and belief
We use cookies to recognise and remember certain information regarding your browser. Cookies are small files that sent on your hard drive that assist us in providing our services. Cookies help us to analyze our website flow, measure promotional effectiveness, save your preferences for future visits, to give you a seamless user experience.
Additionally, we may take help from third party service providers to assist us in knowing about our site visitors and these third-party service providers do not use the information collected about you except to help us to conduct our business. Cookies are also used to enter your password less frequently. You are always free to delete the cookies but not able to use certain features on the platform.
a. You have ability to access to your personal data and correct your data from time to time. You also request the Shata to give you a copy of your personal data to privacy@theshata.com and shata will send it with in 7 working days to you
b. You can opt-out our promotional and marketing emails or messages upon your instructions.
c. You may withdraw your consent to personal data but withdrawal of consent will not be retroactive.
d. You can delete your account and personal data shared with us to privacy@theshata.com and shata will take 7 days to process your request. For clarification that all data with respect to transactions performed by you on the Platform will be retained in accordance with applicable law.
a. You acknowledge to share your personal data to internal third parties and external third parties include marketing assistance, payment processors.
b. We may disclose your personal data to third parties such as Event Facilitators and partners to enable them to facilitate service assistance.
c. We may disclose for the purpose of conducting market research and surveys.
This privacy policy may change or update occasionally and we upload revised policy on the platform. We may also share a copy to you through other means such as email. You give consent to updates made to this policy to the extent permitted under applicable law. You shall periodically review this policy for the latest information.
The data we collect will retain as far as it is required for the purpose for which it is collected and retain in accordance with applicable laws. We retain data for a reasonable time even after termination of your account on the platform. Under some circumstance we may continue to retain your data for research or statistical purposes.
We secure and protect your personal data by maintaining reasonable procedural safe guards. We provide secure server to you and once we collect information then we adhere to our security guidelines to protect it against unauthorized access. In spite of it you shall aware and accept about data transmission over the internet and the World wide Web that cannot be always guaranteed and certain risks of using platform.
You are responsible for your login id credentials. We are not responsible for stolen of your login id credentials or passwords. You need to inform us so we will initiate for changing your passwords.
As per the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:: queries, grievances, feedback, and comments at privacy@urbancompany.com or contact our grievance officer whose contact details are provided below
Name:
Designation:
Whtsapp:
Email Address:
We shall ensure that your complaint is resolved within timelines prescribed by applicable laws.